FAQ

All our cod livers are from cod caught in the Atlantic Ocean/ North Sea, not far from the Shetland Islands. All the fisheries we use are responsible and meet UK and EU standards for traceability and sustainability.

All cod livers are from the species Gadus Morhua, which is commonly known as Atlantic Cod. No other species of cod or other fish are used.

In short, cod livers are fermented in a high salt brine. As the livers break down they release the oil which can then be filtered off.

All the oil we produce is tested for quality and safety with independent laboratories.

Our cod are wild, not farmed. As such, you cannot get an organic accreditation for ‘wild’, however, being wild does mean it is completely natural, and the cod have only eaten what they can naturally find in the wild.

We suggest 2-4 capsules, or 5ml (depending on the product you take).

Cod are primarily caught for their fillets, and the livers are considered a waste product. Many fishermen in the UK throw the livers overboard because the demand for cod fillets is greater than the livers. No additional cod are caught to make our cod liver oil. In addition to this, the fisheries we use are MSC accredited, and adhere to the UK and EU sustainable and responsible fishing regulations.

We also use recyclable packaging materials. All our products are shipped in cardboard boxes with wood wool for protection.

Our capsules are made out of algigel (seaweed extract) and gelatin matrix. This helps to reduce the repeating flavours and slowly releases the capsule contents.

We do not use artificial flavours. The organic lemon oil comes from pressed lemon rinds grown in Sicily. Being an oil, it mixes very well with the cod liver oil.

Fermented cod liver oil and organic lemon oil are both natural products. This means that there will be a degree of natural variation in flavour for them both. From batch to batch, the flavour will have a slight variation.

We always use the same ratios of lemon oil to fermented cod liver oil to ensure the nutritional profile is accurate.

After placing an order you should get an email confirming it, and another one when the order is dispatched. If you haven’t got this email, please check your spam. Emails going to ‘Spam’ is the most common problem, and is easily avoidable in the future by marking these emails as ‘not spam’. Failing that, check with your bank or ourselves to make sure the order has actually gone through.

No – for security reasons, we cannot accept payment over the phone, and can only accept payment online. Payments made online are done so securely through either PayPal or Stripe (online payment gateways).

You can of course return a product if for any reason you are unhappy with it. Please contact us to arrange this.

Orders are shipped out the day after you order them, and should arrive within 1-2 days.

Orders are shipped in recyclable cardboard boxes and padded with Eco-Flo void fill. This is sustainably made with corn starch. It will dissolve in water and can be added to your compost heap.

The pots are made of an opaque brown glass, which can be recycled.

Orders are shipped with a tracked service, so usually a signature is required. We recommend choosing an address where someone will be in to receive the goods.

We take privacy and security very seriously. All payment details are handled by transaction providers (either PayPal or Stripe) and our website is secured with SSL encryption. You can read more about security and privacy here.

The result of the Brexit vote has put a customs border between the UK and EU, and as a result, any orders to the EU will incur import charges. These will vary from country to country, and we do recommend that you find out what charges will apply to you before ordering.